Refund policy

Returns and Refund Policy
Last updated: September 27, 2026

Every LocShotz Apparel item is made to order after you place your order. Because of that, we do not accept returns or exchanges for size, fit, color, or change of mind. If your order arrives damaged, misprinted, defective, or incorrect, or if it never arrives, we will make it right at no cost to you.

Do we accept returns?
No, not for size, fit, color, or change of mind. Please review the size guide on each product page before you order. Sale prices and promo codes do not change this policy, and they do not change your coverage below.

What we will fix

  • Damaged: the item arrives damaged.
  • Misprinted or defective: the print is faulty or misplaced, or the garment has a defect.
  • Wrong item: you received a different item, size, or color than you ordered.
  • Lost in transit: your package does not arrive.

For any of these, we will send a free replacement or issue a full refund to your original payment method.

How to request a replacement or refund

  1. Email us at apperal@locshotzapparel.com within 30 days of delivery. For a package that never arrived, email us within 30 days of the estimated delivery date.
  2. Include your order number, a short description of the problem, and clear photos of the item and its packaging.
  3. We will reply within 2 business days.
  4. Approved refunds are issued to your original payment method within 5 business days. Your bank may take additional time to post the refund.
  5. Approved replacements are made to order and ship on the same schedule as a new order. See our Shipping Policy for timing.

In most cases you keep the item. If we need it sent back, we will email you a prepaid return label.

Address problems and unclaimed packages
Please double check your shipping address at checkout. If a package comes back to us because the address was incorrect or the package went unclaimed, the cost to reship is the customer's responsibility.

Changing or canceling an order
Orders enter production shortly after they are placed. To change or cancel an order, email us as soon as possible. We can cancel only if production has not started.

Customers outside the United States
Your local consumer laws may give you additional rights. Contact us and we will work with you.

Contact us
LocShotz Apparel
Email: apperal@locshotzapparel.com