Heart Black Sweatshirt

Please allow 2-5 days to process your order. Expect an email within 8 days to let you know your order is on the way!

LocShotz Apparel Return Policy

At LocShotz Apparel, we want you to be thrilled with your purchase. If you encounter any issues with your order, please review our return policy below, and don't hesitate to contact us with any questions or concerns.

Damaged, Misprinted, or Defective Items

If you receive a product that is damaged, misprinted, or defective, we're here to help. Please reach out to us within 30 days of receiving your order to report the issue. We will work diligently to make it right, and any claims found to be our error will be covered at our expense.

Lost in Transit

For any packages that are lost in transit, please notify us no later than 30 days after the estimated delivery date. Claims for lost packages are taken seriously, and we will assist you in resolving the matter promptly.

Address Issues

It's essential to provide an accurate shipping address. If the courier deems the address insufficient and your shipment is returned to us, you will be responsible for the reshipment costs once we confirm an updated address with you.

Unclaimed Shipments

Shipments that go unclaimed and are returned to our facility will incur reshipment costs to you or your end customer.

Returns Due to Customer Error

**Contact us before initiating a return.

You may choose to accept returns or offer size exchanges at your discretion and expense. If you opt for returns or size exchanges, you will need to place a new order at your cost.

• Discounted items are final and cannot be returned or exchanged.
• Returned items must have tags still on and be returned in original product packaging.
• Returned items must have no visible signs of wear or use.

For customers residing in Brazil, we cannot offer refunds for buyer's remorse.

Face Masks Policy

For health and hygiene reasons, we do not accept returns of sealed goods, including face masks. Please note that returns for face masks cannot be reshipped and will be disposed of.

EU Consumer Notice

For EU consumers, please be aware that certain items may not be eligible for returns:

1. Goods made to consumer specifications or clearly personalized.
2. Sealed goods that have been unsealed after delivery, making them unsuitable for return due to health or hygiene reasons.

How to return

1. Read the policy to see what type of return you need to complete
2. Contact Us 
3. Reply to your order confirmation email to request which products you would like to return.
4. Print the prepaid return shipping label that you will receive by email.
5. Send all items back to us using the label provided.

Contact Us

If you have any questions or need further assistance regarding returns, please don't hesitate to contact our Customer Service team.

At LocShotz Apparel, we value your satisfaction and are committed to providing a seamless shopping experience. Thank you for choosing us for your fashion needs.

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This return policy is designed to serve our customer's best interests and ensure a smooth shopping experience at LocShotz Apparel.

To ensure the longevity and vibrancy of your shirts, follow these care instructions:

1. Machine Wash Cold: Turn the shirt inside out before washing to protect the design. Use cold water to prevent colors from fading or bleeding.
2. Gentle Cycle: Use a gentle cycle to avoid excessive agitation that could damage the fabric or the design.
3. Mild Detergent: Opt for a mild, color-safe detergent to preserve the colors and prevent harsh chemicals from affecting the fabric.
4. Avoid Bleach: Avoid using bleach or any harsh chemicals as they can weaken the fabric and cause colors to fade.
5. Low Heat Drying: If using a dryer, choose a low heat setting. High heat can shrink and damage the fabric, especially cotton and blended materials.
6. Air Drying: Whenever possible, air-drying is the gentlest method. Lay the shirt flat on a clean surface to maintain its shape.
7. Ironing: If necessary, iron the shirt inside out on a low or medium heat setting. Avoid direct contact with the design to prevent any damage.
8. Separate Colors: Wash dark and light-colored shirts separately to prevent color transfer.
9. Avoid Overcrowding: Don't overcrowd the washing machine or dryer to ensure proper cleaning and drying.
10. Check Labels: Always refer to the care label on the shirt for specific instructions, as some shirts might have unique requirements.

Remember, proper care can significantly extend the life of your shirts while preserving their comfort and appearance.